3) Why do UCLA Faculty/Staff need a BruinCard?

5) What do I need to bring to get a BruinCard?

6) Do you offer payroll deduction for BruinCard deposits?

7) If I don’t want to sign up for Payroll Deduction, is there another way I can deposit money onto my BruinCard?

8) I do not work on the UCLA campus, where else can I use my BruinCard?

9) I am a UCLA Student and Staff, can I get a BruinCard for each status?  

10) Since I’m a UCLA Staff, is it free to get a BruinCard each time I lose or damage it?

11) What if I am no longer an employee at UCLA?

12) Where are all the BruinCard Centers and what are their office hours?

13) How do I activate my Easy Pay Debit feature?

14) What should I do about a lost or stolen card?

15) If I lose my card, do I lose my cash?

16) What is the difference between a UCLA Healthcare ID Badge, Facilities Badge, and a standard BruinCard?

17) What do I do if my card is expired?

18) What is the difference between ‘Food Only’ and ‘Easy Pay’?

19) Why didn’t my web deposit go through? Is there a way to check that my deposit transaction was processed?

20) I’m having trouble logging on to my BruinCard online account. What can I do?

21) Where should I go if I have problems with the BruinCard?

22) What should I do if I think there is an error on my "Easy Pay" statement?

Answers:

1) How do I obtain a BruinCard?

1. Open, print and complete the BruinCard Terms & Conditions for photo scanning. Please remember to check the UCLA Employee box and include telephone number where you can be reached during business hours.
2. Print out and mail the form and photo to the BruinCard Center at:
   BruinCard Center
   123 Kerckhoff Hall
   Mail Code: 166906

2) What are the benefits of the BruinCard for Faculty and Staff?

In order to obtain a replacement BruinCard, simply stop by a BruinCard Center. Fill out a Card Action Report and a new card will be printed for you in about five minutes. If your card has expired, your replacement is free (assuming the expired card is presented at the time).
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11)  What if I am no longer an employee at UCLA?

You must turn in your BruinCard to our office or your department personnel coordinator.
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12) Where are all the BruinCard Centers and what are their office hours?

We are located at:

·         123 Kerckhoff Hall (Mon-Fri 9–4)

       Los Angeles, CA 90095-1669

·       150A Sproul Hall (Mon-Fri 9–4)

·         Remittance Processing Center, 10920 Wilshire Blvd. Suite 107 (Mon-Fri 9–4)

·         Medical Center Student and Staff ONLY, Photo ID Office, NPI Bldg room B8-153 (Mon-Thurs 8:30-11:30 and 1-4; Fri 8:30-11:30)

13) How do I activate my Easy Pay Debit feature?